Contact information

Contact Information

We’re here to help!

If you have any questions, concerns, or need assistance with your order, please feel free to reach out to us.

Email Support
info@theprivecollection.com

Response Time
We aim to respond to all inquiries within 24–48 business hours.

Business Hours
Monday – Friday
9:00 AM – 5:00 PM (excluding holidays)

Please note that messages sent outside of business hours will be responded to on the next business day.

Thank you for your patience and for supporting our brand!